Popular Services

Request Information Technology Support

Submit a request to Support Services for fixing or resolving an issue with a service. Our service level agreement is to respond to your request within 48 business hours and close all requests within 5 business days - though we strive to close cases quicker than this timeline.

Request Housekeeping Support

Submit a housekeeping related request

Request Plumbing Support

Submit a plumbing related request

Request VPN Access

VPN (Virtual Private Network) requests for connecting to Dominican's services from off-campus.

Request Access to a Network File/Drive

Access request to a departmental file/drive.

Request Carpentry Support

Submit a carpentry related request

Request Extermination Support

Submit an extermination related request.

Request Lighting Support

Submit a lighting related request

Request Door Support

Submit a door related support request

Request HVAC Support

Submit a HVAC related request

Report a Desktop Computer Issue

Report an issue with using a desktop computer.

Request Equipment Purchase

Request new equipment replacements or equipment replacements.

Request Marketing and Communications Support

Submit a request to the Office of Marketing and Communications for fixing or resolving an issue with a service. Our service level agreement is to respond to your request within 48 business hours. We will schedule an appointment for you with a project manager and designer, if needed, to initiate a project.

Request Content Addition/Edits to www.dom.edu

Submit a request to add, edit or remove content on www.dom.edu.

Request Application Decision Tool Support

Review and Accept the Non-Disclosure and Confidentiality Agreement Terms and Conditions

All Dominican University associates, consultants, contractors, and guests must be read and agree to the terms of the Information Technology Confidentiality and Non-Disclosure Agreement and DU IT policies.

Request Kitchen Appliance Support

Submit a kitchen appliance related request

Report a Classroom Equipment Issue

Report an issue with equipment in a classroom.

Reset Password

MyAccount, is Dominican Universities self-service password reset tool. MyAccount provides self-service access to reset and unlock your password, even after password expiration.

Request Physical Plant Support

Submit a request to Physical Plant for an uncategorized work order. Our service level agreement is to respond to your request within 48 business hours and close all requests within 5 business days - though we strive to close cases quicker than this timeline.

Review and Accept the Network Risk and Liability Release Agreement

Dominican University makes no warranties, service, or security guarantees with respect to the
University’s Network and Internet service, and it specifically assumes no responsibilities for any data or
communications the below signee transmits while connected to the Dominican University network.

Report a Printing or Scanning Issue

Report a printing or scanning related issue

Request a Sponsored Guest Account or Renew an Expired Account

Sponsored guest accounts provide access to network resources, or application-level access for associates, consultants, contractors, or guests of Dominican University. Account or access requests require a University sponsor (head of business unit, department, faculty, administration, etc.) and granted for persons for official university business.

Request Electrical Support

Submit an electrical related request

Report a Laptop Computer Issue

Report laptop computer related issues.