Popular Services

Submit a request for any service not found above.


Request new equipment replacements or equipment replacements.


Only Dominican University staff or faculty may reserve vehicles. University vehicles are available for official Dominican University business including class outings, athletic team transportation and university-recognized organization outings


It's Your Official Campus ID Card

Dominican University issues each student, employee and affiliated guest an identification card that includes their name and image, referred to as a Star Card. The Star Card serves an identification card; an electronic key card controlling access to residence halls and other buildings, the Library, facilities, and staff office buildings; and DU Dollars which can be used to purchase goods and services at select locations on campus.

Convenient: For dining and a growing list of other services on campus.
Fast: With exact change every time, the Star Card is even faster than cash or credit!
Safe: Was your Star Card lost or stolen? No problem! Use the website and notify us. Stop by the Support Center and we'll issue you a new card.


Submit a request physical proximity access to be added to a Star Card.


Submit a request to Physical Plant for an uncategorized work order. Our service level agreement is to respond to your request within 48 business hours and close all requests within 5 business days - though we strive to close cases quicker than this timeline.


MyAccount, is Dominican Universities self-service password reset tool. MyAccount provides self-service access to reset and unlock your password, even after password expiration.


Sponsored guest accounts provide access to network resources, or application-level access for associates, consultants, contractors, or guests of Dominican University. Account or access requests require a University sponsor (head of business unit, department, faculty, administration, etc.) and granted for persons for official university business.


Request for toner(s) to be ordered for public or departmental devices.


Submit a request to be approved to drive university vehicles.


Submit a Custodial Services related request


Temporary Parking Passes are available to visitors to use when there is no parking available in the Visitors Circle or they are on campus greater than two hours. One Day Passes are issued by the Welcome and Information Desk. Multiday passes are issued for Dominican students, faculty, staff, university partners or guests through Campus Safety at Dispatch, 1st Floor Parking Garage


Place a request to add access to a student worker account. Access examples: Request an email account, Jenzabar, printing or file/drive access.


Report a printing or scanning related issue


Submit a kitchen appliance related request


Submit a request to add a user to a department or organization printing account


All Dominican University associates, consultants, contractors, and guests must be read and agree to the terms of the Information Technology Confidentiality and Non-Disclosure Agreement and DU IT policies.


Submit a request to Physical Plant for fixing or resolving an issue with a service. Our service level agreement is to respond to your request within 48 business hours and close all requests within 5 business days - though we strive to close cases quicker than this timeline.


Once a request is submitted with all the required fields completed, please allow up to 10 business days for processing and verification. In some cases training may be required before access is granted.


Dominican University provides equipment delivery services and equipment loan to support Events and Meetings. Equipment for an Event or Meeting can be provided by placing an Event/Meeting equipment request.


Report an issue with the university television service.


Report laptop computer related issues.