Popular Services

Submit a request for any service not found above.


It's Your Official Campus ID Card

Dominican University issues each student, employee and affiliated guest an identification card that includes their name and image, referred to as a Star Card. The Star Card serves an identification card; an electronic key card controlling access to residence halls and other buildings, the Library, facilities, and staff office buildings; and DU Dollars which can be used to purchase goods and services at select locations on campus.

Convenient: For dining and a growing list of other services on campus.
Fast: With exact change every time, the Star Card is even faster than cash or credit!
Safe: Was your Star Card lost or stolen? No problem! Use the website and notify us. Stop by the Support Center and we'll issue you a new card.


MyAccount, is Dominican Universities self-service password reset tool. MyAccount provides self-service access to reset and unlock your password, even after password expiration.


Request new equipment replacements or equipment replacements.


Request a Parking Permit for the semester or the year.


Submit a personal photo to be used as your official Dominican ID Card (Star Card) photo.


Submit a request to Physical Plant for fixing or resolving an issue with a service. Our service level agreement is to respond to your request within 48 business hours and close all requests within 5 business days - though we strive to close cases quicker than this timeline.


Report an issue with a Dominican login account or access associated to a Dominican login account.


Submit a plumbing related request


Temporary Guest Parking Pass are available to drivers with a valid permit to use an alternate vehicle when their vehicle is unavailable in order to park on Dominican University property.  They are also available for visitors to use when there is no parking available in the Visitors Circle or they are on campus for more than two hours. Please allow 24 hours after placing a support ticket request to receive electronic temporary parking permits.


Submit a lighting related request


The parking ticket appeal form is used to notify Campus Safety of a disagreement with the issuance of a ticket.


Submit a request to Physical Plant for an uncategorized work order. Our service level agreement is to respond to your request within 48 business hours and close all requests within 5 business days - though we strive to close cases quicker than this timeline.


Submit a request to add a user to a department or organization printing account


Dominican University provides equipment delivery services and equipment loan to support Events and Meetings. Equipment for an Event or Meeting can be provided by placing an Event/Meeting equipment request.


Report a Canvas related issue.


Report an issue with using a desktop computer or laptop.


Dominican University makes no warranties, service, or security guarantees with respect to the
University’s Network and Internet service, and it specifically assumes no responsibilities for any data or
communications the below signee transmits while connected to the Dominican University network.


Submit a housekeeping related request


To enable a wired port, complete the network port activation request.


Report an issue with connecting to our wired or wireless network.


Place an inquiry for your equipment needs. The Equipment Loan Program is intended for educational use only to aid in projects, presentations and the delivery of academic material.


Access request for the Jenzabar information system including EX, MyDU & Izenda.