Popular Services

Submit a request for any service not found above.


Request new equipment replacements or equipment replacements.


Submit a request physical proximity access to be added to a Star Card.


It's Your Official Campus ID Card

Dominican University issues each student, employee and affiliated guest an identification card that includes their name and image, referred to as a Star Card. The Star Card serves an identification card; an electronic key card controlling access to residence halls and other buildings, the Library, facilities, and staff office buildings; and DU Dollars which can be used to purchase goods and services at select locations on campus.

Convenient: For dining and a growing list of other services on campus.
Fast: With exact change every time, the Star Card is even faster than cash or credit!
Safe: Was your Star Card lost or stolen? No problem! Use the website and notify us. Stop by the Support Center and we'll issue you a new card.


Sponsored guest accounts provide access to network resources, or application-level access for associates, consultants, contractors, or guests of Dominican University. Account or access requests require a University sponsor (head of business unit, department, faculty, administration, etc.) and granted for persons for official university business.


Submit a request to Physical Plant for an uncategorized work order. Our service level agreement is to respond to your request within 48 business hours and close all requests within 5 business days - though we strive to close cases quicker than this timeline.


Submit a plumbing related request


MyAccount, is Dominican Universities self-service password reset tool. MyAccount provides self-service access to reset and unlock your password, even after password expiration.


All Dominican University associates, consultants, contractors, and guests must be read and agree to the terms of the Information Technology Confidentiality and Non-Disclosure Agreement and DU IT policies.


Only Dominican University staff or faculty may reserve vehicles. University vehicles are available for official Dominican University business including class outings, athletic team transportation and university-recognized organization outings


Place a request to add access to a student worker account. Access examples: Request an email account, Jenzabar, printing or file/drive access.


Request Teams Calling Support or Service


Submit a lighting related request


Used to request non-standard issued software


Submit a door related support request


Access request for the Jenzabar information system. Including MyDU and Izenda.


Temporary Parking Passes are available to visitors to use when there is no parking available in the Visitors Circle or they are on campus greater than two hours. One Day Passes are issued by the Welcome and Information Desk. Multiday passes are issued for Dominican students, faculty, staff, university partners or guests through Campus Safety at Dispatch, 1st Floor Parking Garage


Request for toner(s) to be ordered for public or departmental devices.


Place a request to digitize a document using Softdocs.


Our service level agreement is to respond to your request within 48 business hours. We will schedule an appointment for you with a project manager and designer, if needed, to initiate a project