Popular Services

Submit a request for any service not found above.


Only Dominican University staff or faculty may reserve vehicles. University vehicles are available for official Dominican University business including class outings, athletic team transportation and university-recognized organization outings


Request new equipment replacements or equipment replacements.


Enter a Departmental Charge Back from Information Technology.


Submit a request to Physical Plant for an uncategorized work order. Our service level agreement is to respond to your request within 48 business hours and close all requests within 5 business days - though we strive to close cases quicker than this timeline.


Access request for the Jenzabar information system including EX, MyDU & Izenda.


Temporary Parking Passes are available to visitors to use when there is no parking available in the Visitors Circle or they are on campus greater than two hours. One Day Passes are issued by the Welcome and Information Desk. Multiday passes are issued for Dominican students, faculty, staff, university partners or guests through Campus Safety at Dispatch, 1st Floor Parking Garage


Used to request non-standard issued software


Report an issue with a university telephone or voicemail system.


Report a Canvas related issue.


Submit a Custodial Services related request


This service is used to report issues with Open Athens. Open Athens is the system that is used to authenticate to Library systems such as the Library database, Research Guides, Interlibrary Loan, etc.


Separation requests for users that will no longer be employed by the University. The users Dominican network account will be deactivated, their Outlook email account will be removed and the online directory will be updated.


Dominican University provides equipment delivery services and equipment loan to support Events and Meetings. Equipment for an Event or Meeting can be provided by placing an Event/Meeting equipment request.


Report laptop computer related issues.


Report a Panopto related issue.


Request to have equipment removed from an office or classroom.


Submit a plumbing related request


It's Your Official Campus ID Card

Dominican University issues each student, employee and affiliated guest an identification card that includes their name and image, referred to as a Star Card. The Star Card serves an identification card; an electronic key card controlling access to residence halls and other buildings, the Library, facilities, and staff office buildings; and DU Dollars which can be used to purchase goods and services at select locations on campus.

Convenient: For dining and a growing list of other services on campus.
Fast: With exact change every time, the Star Card is even faster than cash or credit!
Safe: Was your Star Card lost or stolen? No problem! Use the website and notify us. Stop by the Support Center and we'll issue you a new card.


MyAccount, is Dominican Universities self-service password reset tool. MyAccount provides self-service access to reset and unlock your password, even after password expiration.


All Dominican University associates, consultants, contractors, and guests must be read and agree to the terms of the Information Technology Confidentiality and Non-Disclosure Agreement and DU IT policies.


Submit an installation related request