Popular Services

Request Information Technology Support

Submit a request for any service not found above.

Request Support for Other Physical Plant Needs

Submit a request to Physical Plant for an uncategorized work order. Our service level agreement is to respond to your request within 48 business hours and close all requests within 5 business days - though we strive to close cases quicker than this timeline.

Request Plumbing Support

Submit a plumbing related request

Request Lighting Support

Submit a lighting related request

Request a Parking Permit

Request a Parking Permit for the semester or the year.

Request an Event/Meeting Equipment Delivery

Dominican University provides equipment delivery services and equipment loan to support Events and Meetings. Equipment for an Event or Meeting can be provided by placing an Event/Meeting equipment request.

Request Housekeeping Support

Submit a housekeeping related request

Report a Printing or Scanning Issue

Report a printing or scanning related issue

Request Carpentry Support

Submit a carpentry related request

Report an Issue with Access or a Login Account

Report an issue with a Dominican login account or access associated to a Dominican login account.

Community Parking Application (Priory Campus Only)

Community Parking permits available to the public in the Priory East Lot. The Welcome and Information Desk (WID) handles all administrative aspects of the parking program and will operate in accordance with parking policies and citations observed at Dominican University.
*Not available on the main campus.

Request Access to a Network File/Drive

Access request to a departmental file/drive.

Request VPN Access

VPN (Virtual Private Network) requests for connecting to Dominican's services from off-campus.

Request Jenzabar Support

Report a Jenzabar related issue.

Request HVAC Support

Submit a HVAC related request

Request a Temporary Guest Parking Pass

Temporary Guest Parking Pass are available to drivers with a valid permit to use an alternate vehicle when their vehicle is unavailable in order to park on Dominican University property.  They are also available for visitors to use when there is no parking available in the Visitors Circle or they are on campus for more than two hours. Please allow 24 hours after placing a support ticket request to receive electronic temporary parking permits.

Request Account Credentials

For faculty, staff, and students that are experiencing issues receiving their welcome email credentials.

Reset Password

MyAccount, is Dominican Universities self-service password reset tool. MyAccount provides self-service access to reset and unlock your password, even after password expiration.

Request or Renew a Sponsored Guest Account

Sponsored guest accounts provide access to network resources, or application-level access for associates, consultants, contractors, or guests of Dominican University. Account or access requests require a University sponsor (head of business unit, department, faculty, administration, etc.) and granted for persons for official university business.

Event Report

Event Reports are to be submitted for all In person or online events.

Request Addition to Printer Account

Submit a request to add a user to a department or organization printing account

Request Electrical Support

Submit an electrical related request

Report a Web Applications Issue

NDA - Review and Accept the Non-Disclosure and Confidentiality Agreement Terms and Conditions

All Dominican University associates, consultants, contractors, and guests must be read and agree to the terms of the Information Technology Confidentiality and Non-Disclosure Agreement and DU IT policies.

Review and Accept the Network Risk and Liability Release Agreement

Dominican University makes no warranties, service, or security guarantees with respect to the
University’s Network and Internet service, and it specifically assumes no responsibilities for any data or
communications the below signee transmits while connected to the Dominican University network.