This category is used to report General IT related issues or request services that do not have a category below. If you are requesting one of the services we currently offer below, please select the service and you will be taken to the proper category to place your request.
Type of Service Request
Sponsored Guest Account
File/Drive Access
Jenzabar Access
VPN Access
Password Reset
Network Port Activation
Classroom Equipment Delivery
Event/Meeting Equipment Delivery
New Equipment Purchase
IT Project Request
Click "Request Support" to submit a request for fixing or resolving an issue with a service. Our service level agreement is to respond to your request within 48 business hours and close all requests within 5 business days - though we strive to close cases quicker than this timeline.
If your request is urgent and/or related to a service outage, please contact the Support Center directly at 708-524-6888. If your request is related to a personal medical emergency, please contact 911.
An email will be sent to your primary email account when your case is submitted and any responses are posted by the Support Center staff.