New Live IT Support New
Temporary Summer Hours
A Support Center Advisor is available to help you Monday - Friday via Zoom as well as the following hours:
Sunday 12:00pm - 5:00pm
Monday - Friday 8:00am - 5:00pm
Saturday 8:00am - 12:00pm
Click Here for Live Support »
Submit-A-Request
To submit a service request, case, ticket or work order, click the respective department/office link below:
Coronavirus (COVID-19)
To find information on technology use updates during the Coronavirus (COVID-19) stay-at-home.
View Technology Use Updates »
View University Updates »
Review Your Requests
We recommend that you sign in with your DU Network ID to customize your experience. Click the "Sign In" link in the top right corner.
Click the button below to view your open requests. To view your completed requests check only the Completed box in the Status Class field.
View Your Open Requests »
Knowledgebase
To find a “self-help” solution, browse our knowledge base to troubleshoot your technology issue.
Search the Knowledge Base »