Enter A Support Request

To enter a request, click the appropriate Department button below. This will take you to the Department’s Support Page, where you can submit a request, view previously submitted requests, find answers & more.
 
 
 
 
 
 
 
 
 
 

Sign In

We recommend that you sign in with your Dominican Network ID to optimise your experience with our portal. To sign in, please click the "Sign In" link in the top right corner next to the search bar.
 

 
Find Answers will take you directly to the Knowledge Base to find a “self-help” solution.
 
 
Live IT Support gives you access to a Support Center Adviosr powered by a Zoom session and is available during regular working hours posted at the bottom of this page.
 
 
Online Training is offered with no charge to the DU community.
 
 
View My Open Requests gives you access to see tickets you have previously entered and have not been resolved. 
 
 
System Status & Schedule provides information about system outages and possible or scheduled maintenance disruptions.