DESCRIPTION
Request physical proximity access to be added to a Star Card. Proximity access is defined as any space behind a card reader.
PRICING
There is currently no charge to use this service, unless detailed in optional services. These costs may be associated to a departmental account.
ELIGIBILITY
The following communities are eligible to request this service:
- Part- and Full-Time Faculty
- Part- and Full-Time Staff
AVAILABILITY
Access Update requests are available 24/7; however, time and date restrictions may be placed upon request.
SUPPORT
Contact the Campus Safety at (708) 524-5999, visit the Campus Safety at Parking Garage or browse to https://support.dom.edu to submit a case.
SERVICE LEVEL AGREEMENT (SLA)
The target delivery time for Star Card Access Updates is within five (5) business days after all information has been submitted online and approved by the direct supervisor and Information Technology.