My Recently Visited Services
Submit a request to Physical Plant for fixing or resolving an issue with a service. Our service level agreement is to respond to your request within 48 business hours and close all requests within 5 business days - though we strive to close cases quicker than this timeline.
Sponsored guest accounts provide access to network resources, or application-level access for associates, consultants, contractors, or guests of Dominican University. Account or access requests require a University sponsor (head of business unit, department, faculty, administration, etc.) and granted for persons for official university business.
Submit a request to Physical Plant for an uncategorized work order. Our service level agreement is to respond to your request within 48 business hours and close all requests within 5 business days - though we strive to close cases quicker than this timeline.
Student worker accounts provide access to network resources, or application-level access for student employees of Dominican University. Account or access requests require a University sponsor (Student employee's manager) and granted for persons for official university business.
To enable a wired port, complete the network port activation request.
All Dominican University associates, consultants, contractors, and guests must be read and agree to the terms of the Information Technology Confidentiality and Non-Disclosure Agreement and DU IT policies.
Report an issue with connecting to our wired or wireless network.
Information Technology offers a wide variety of training on equipment and software.
For faculty, staff, and students that are experiencing issues receiving their welcome email credentials.
Access request to a departmental file/drive.
Access request for the Jenzabar information system. Including MyDU and Izenda.
Complete this form to request a new LTI integration and lists the external tools currently integrated with Canvas. All external tools are subject to a vendor risk assessment and accessibility review prior to integration.
Request to make International calls on my Teams phone.
Report any Zoom video conferencing related issues.
Report an issue with a DU Issued Mobile Phone
Report an issue with the university television service.
Report an issue with a university telephone or voicemail system.
Request the creation or revision of a knowledge base article (KBA).
Once a request is submitted with all the required fields completed, please allow up to 10 business days for processing and verification. In some cases training may be required before access is granted.