DESCRIPTION
This service is used to report issues with Open Athens. Open Athens is the system that is used to authenticate to Library systems such as the Library database, Research Guides, Interlibrary Loan, etc.
SUPPORT
Contact the Support Center at (708) 524-6888, visit the Support Center at Lewis Hall 048 or browse to https://support.dom.edu to submit a case.
SERVICE LEVEL AGREEMENT (SLA)
The target delivery time for Open Athens Support is within five (5) business days after all information has been submitted online and approved by the direct supervisor and Information Technology.