MyAccount, is Dominican Universities self-service password reset tool. MyAccount provides self-service access to reset and unlock your password, even after password expiration.
All Dominican University associates, consultants, contractors, and guests must be read and agree to the terms of the Information Technology Confidentiality and Non-Disclosure Agreement and DU IT policies.
Access request to a departmental file/drive.
Submit a housekeeping related request
Dominican University makes no warranties, service, or security guarantees with respect to the
University’s Network and Internet service, and it specifically assumes no responsibilities for any data or
communications the below signee transmits while connected to the Dominican University network.
Request to have equipment removed from an office or classroom.
Submit a lighting related request
Submit a request to Support Services for fixing or resolving an issue with a service. Our service level agreement is to respond to your request within 48 business hours and close all requests within 5 business days - though we strive to close cases quicker than this timeline.
Submit a request to Physical Plant for an uncategorized work order. Our service level agreement is to respond to your request within 48 business hours and close all requests within 5 business days - though we strive to close cases quicker than this timeline.
Temporary Guest Parking Pass are available to drivers with a valid permit to use an alternate vehicle when their vehicle is unavailable in order to park on Dominican University property. They are also available for visitors to use when there is no parking available in the Visitors Circle or they are on campus for more than two hours. Please allow 24 hours after placing a support ticket request to receive electronic temporary parking permits.
Submit a request for a non-Dominican employee to be added to the Jenzabar system
Submit an electrical related request
Report an issue with equipment in a classroom.
Report any Zoom video conferencing related issues.
Request access to Dom.edu to maintain a web page.
Sponsored guest accounts provide access to network resources, or application-level access for associates, consultants, contractors, or guests of Dominican University. Account or access requests require a University sponsor (head of business unit, department, faculty, administration, etc.) and granted for persons for official university business.
Report software related issues
Request new equipment replacements or equipment replacements.
Dominican University provides equipment delivery services and equipment loan to support Events and Meetings. Equipment for an Event or Meeting can be provided by placing an Event/Meeting equipment request.
Report an Office 365 related issue.
Report a Canvas related issue.