My Recently Visited Services
Report an issue with connecting to our wired or wireless network.
Request to make International calls on my Teams phone.
Temporary Parking Passes are available to visitors to use when there is no parking available in the Visitors Circle or they are on campus greater than two hours. One Day Passes are issued by the Welcome and Information Desk. Multiday passes are issued for Dominican students, faculty, staff, university partners or guests through Campus Safety at Dispatch, 1st Floor Parking Garage
All Dominican University associates, consultants, contractors, and guests must be read and agree to the terms of the Information Technology Confidentiality and Non-Disclosure Agreement and DU IT policies.
Submit a request for any service not found above.
Have you had a great experience with a safety offer? Do you think a safety officer could have handled a situation differently? Let us know.
Place a request to add access to a student worker account. Access examples: Request an email account, Jenzabar, printing or file/drive access.
The Windows 11 testing questionnaire is used to provide feedback on the image and is available to all users participating in the testing the process.
Report a Softdocs Etrieve issue (e.g., scanner malfunction, access difficulties, error messages, form creation request, etc.).
It's Your Official Campus ID Card
Dominican University issues each student, employee and affiliated guest an identification card that includes their name and image, referred to as a Star Card. The Star Card serves an identification card; an electronic key card controlling access to residence halls and other buildings, the Library, facilities, and staff office buildings; and DU Dollars which can be used to purchase goods and services at select locations on campus.
Convenient: For dining and a growing list of other services on campus.
Fast: With exact change every time, the Star Card is even faster than cash or credit!
Safe: Was your Star Card lost or stolen? No problem! Use the website and notify us. Stop by the Support Center and we'll issue you a new card.
Submit a request to Physical Plant for fixing or resolving an issue with a service. Our service level agreement is to respond to your request within 48 business hours and close all requests within 5 business days - though we strive to close cases quicker than this timeline.
Place an inquiry for your equipment needs. The Equipment Loan Program is intended for educational use only to aid in projects, presentations and the delivery of academic material.
Submit a request to add a user to a department or organization printing account
Access request for the Jenzabar information system. Including MyDU and Izenda.
Request Rise Vision support or report an issue with a Rise Vision device.
Once a request is submitted with all the required fields completed, please allow up to 10 business days for processing and verification. In some cases training may be required before access is granted.
International access requests are for connecting to or using Dominican's services from out of the country. Examples of International access are needing to use VPN or make calls from a University Cell Phone outside of the U.S.
To enable a wired port, complete the network port activation request.