Welcome to DU: Your First Steps with Dominican Tech Tools

Here is a comprehensive guide for new faculty and staff at Dominican University to access and utilize essential technology resources. From setting up login credentials and Multi-Factor Authentication (MFA) to understanding equipment policies and accessing support, this document ensures a smooth onboarding experience and helps you get connected quickly and securely.

📚 Table of Contents

  1. DU Credentials Overview
  2. Setting Up Multi-Factor Authentication (MFA)
  3. Getting Your Star Card
  4. Canvas Support
  5. Microsoft 365
  6. Get Familiar with OneDrive
  7. Equipment Policy
  8. Teams Calling
  9. Specialized Access
  10. Classroom Training (Faculty)
  11. How to Contact the Support Center
  12. Additional Resources

🔐 Knowing Your Dominican Login Credentials

All Dominican University faculty and staff are issued DU login credentials after completing onboarding paperwork with the Office of People and Culture (OPC). Staff are onboarded once their I-9 is completed. Faculty are onboarded based on the following schedule:

  • May 15 for the Fall semester start
  • October 15 for the Spring semester start
  • February 1 for the Summer semester start

Once processed, you will receive an email at your personal address on file. This email will include:

These credentials grant access to all DU systems that use Single Sign-On (SSO), such as Canvas, email, myDU, etc. 

❗ Note: Some systems like Paycor do not use SSO and require separate login credentials.

  • If you’ve completed your paperwork but haven’t received your credentials, click here.
  • If you’ve received your credentials but need help resetting your password, click here.

🔒 Setting Up Multi-Factor Authentication (MFA)

MFA is required for all faculty, staff, and students. It adds a second layer of security by requiring a code from an authentication app, which is protected by Face ID or your phone’s passcode.This extra step makes it much harder for unauthorized users to get into your account, keeping your information safer.

Key Points:

  • MFA is only required off-campus or when not connected to DU Wireless or DU Owned (Dominican WiFi).
  • MFA is device-specific. Before switching phones, remove the MFA connection from your old device.
  • For setup instructions or to modify your MFA connection, click here.

🪪 Getting Your Star Card

Your Star Card is your official DU ID. It provides:

  • Building access
  • Payment capabilities at the Cyber Café and the Dining Hall
  • Identification as DU personnel

To get your Star Card:

Visit the Support Center (Lewis Hall, Room 048) during open hours with a valid photo ID (e.g., passport, driver’s license). General building access is granted automatically. For restricted areas, contact Campus Safety.

🎓 Canvas

Dominican’s Learning Management System (LMS) is Canvas. Canvas can be accessed by entering canvas.dom.edu into any web browser.

More information on Canvas can be found by clicking here.

💼 Microsoft 365

All DU Owned devices have Microsoft 365 preloaded.

Dominican employees and students are eligible for up to five free downloads of Microsoft Office 365 on personal devices. More information on downloading Microsoft 365 can be found by clicking here.

A LinkedIn Learning Microsoft Office 365 training video can be accessed by clicking here and signing in with your Dominican username and password.

☁️ Get Familiar with OneDrive

OneDrive is your cloud-based storage solution at DU. It allows you to:

  • Securely store documents, spreadsheets, and presentations
  • Access files from any device
  • Share and collaborate in real time using Microsoft 365 tools

Think of it as your personal, always-backed-up flash drive.
To learn how to set up OneDrive, click here.

💻 Equipment Policy

Issued Equipment:

  • Full-time faculty and staff receive a Lenovo laptop.
  • If you have an on-campus office, you’ll also receive:
    • One monitor
    • Docking station
    • Keyboard and mouse

Note: Adjunct faculty are not issued equipment by default. Additional devices and accessories must be requested and are not guaranteed.

What is a Docking Station?

A docking station connects your laptop to multiple devices (monitor, keyboard, etc.) and power via a single USB-C cable. It simplifies switching between remote and on-campus work.

If you’re eligible but haven’t received your equipment, please submit a Support Request.

📞 Teams Calling

Full-time faculty and staff are assigned a Teams phone number during onboarding. This allows you to make and receive work calls directly through Microsoft Teams on your computer.

Note: Adjunct faculty are not assigned a Teams phone number by default.

  • Desk phones are provided if required by your role.
  • Need a headset? Submit a Support Request.

For more information on Teams Calling, click here.

🔐 Specialized Access

Some roles require access to systems not automatically provisioned. Use the appropriate request forms for:

🏫 Classroom Training (Faculty)

Dominican offers several variations of classrooms to fit a wide variety of needs. More information about classrooms, what equipment is available and more can be found by clicking here.

🛠️ How to Contact the Support Center

Location: Lewis Hall, Room 048
Phone: (708) 524-6888
Email: supportcenter@dom.edu
Zoom: Join Zoom Support
Submit a Request: Support Request Form

Hours of Operation:

  • Monday–Thursday: 7:45 AM – 7:00 PM
  • Friday: 7:45 AM – 5:00 PM
  • Saturday: 9:00 AM – 12:00 PM
  • Sunday: 12:00 PM – 5:00 PM

📚 Additional Resources

Explore our Knowledge Base for more information on:

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