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Dominican is migrating from a ROLM to Microsoft Teams-based phone service. This change will affect users who have a Dominican phone number. The switch to Teams will happen on a rolling basis depending on your department, college, or area of Dominican. You will be provided more detailed information as your migration date draws near.

The Poly CCX 350 desk phone supports making and receiving calls through Microsoft Teams, but it is not required to use Teams Calling. Desk phones will be assigned to certain community members based on their job responsibilities and available inventory.

The Poly CCX 350 desk phone supports making and receiving calls through Microsoft Teams, but it is not required to use Teams Calling.

Set a status message in Teams to let others know what you're up to! Whether you're out of office or simply want to share a message for your contacts to see, status messages are a great way to communicate.

Use the People App to organize, add, create, view, and edit contacts.

Review your call history and voicemail

In Teams, you can combine (or merge) calls in a couple of different ways.

You can pick someone in Teams to be your delegate—a person who can receive and make calls on your behalf. When you add a delegate, you’re essentially sharing your phone line with them, so they can see and share all of your calls.

If you want your incoming calls to ring you and someone else (such as a delegate) at the same time, you can set that up in Teams.

Call group members can receive calls on your behalf. Once created, you can use the forwarding instructions in the previous section to have calls forwarded to your call group.

You can forward calls to another number or Teams member, or ring another number at the same time as your work number.

When you're already on a call, you might want to add someone new and create a group call.

To reduce the amount of data used in video calls and meetings on your mobile device, you can change a setting in the Teams mobile app to limit the amount of data used on your device.

Calls are a quick way to connect in Teams. You can have one-on-one calls or calls with several people. Set them up ahead of time, like in a meeting, or start them on the fly while in a chat.