Updates About the Coronavirus (Covid-19) and Technology Use

Computer Access

Software Access and Promotions

Internet WiFi, & Data Promotions

ZOOM - Video Conferencing

Computer Access

24 hour access to a computer on-campus is available in the Lewis building Tech Center, 002, 004 and 406.  Targeted computers have been taken off-line and signage has been placed on them to adhere to social distancing recommendations. Please have your Dominican Star Card (ID) with you.

Software Access and Promotions


Access all your Microsoft web based products including Email and OneDrive at https://www.office.com/ or review instructions to download the full Microsoft Office Applications for your personal computer at our Microsoft Office Application Download Page

For Computer Science, many of the Microsoft licensed products including Visual Studio are available for download and install on your personal device at the site https://aka.ms/devtoolsforteaching
For Computer Science, many applications including Visual Studio can be run remotely from https://cists1.dom.edu

Other Software

Many other applications are available to be run remotely on Remote App. Visit https://remoteapp.dom.edu/ and login to view and launch that software.


Temporary at-home access to Creative Cloud will be available until July 31, 2020 for universities who currently have only lab access for students, at no additional cost. Instructions to access and install Creative Cloud on your personal device can be found at https://helpx.adobe.com/download-install/using/download-creative-cloud-apps.html. Please note you will need an account with Adobe using your DOMINICAN email. 

Home Internet, Public WiFi Access and Cell Phone Data Promotions

State of Illinois - Drive-Up WiFi Map

With students across the state now displaced and many needing reliable broadband access to fully engage in e-learning, the State-of-Illinois Drive-Up Map provides users with the following information for each WiFi hotspot: general instructions for using; specifics for logging in; and turn-by-turn driving directions via Google Maps. The State-of-Illinois Drive-Up Map can be found here: www.ildceo.net/wifi

Charter Communications

Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Installation fees will be waived for new student households. For more information, visit https://corporate.charter.com/newsroom/charter-to-offer-free-access-to-spectrum-broadband-and-wifi-for-60-days-for-new-K12-and-college-student-households-and-more


(Home Internet): All AT&T home internet wired customers and Fixed Wireless Internet, can use unlimited internet data. Additionally, AT&T will continue to offer internet access for qualifying limited income households at $10 a month through their Access from AT&T program. For more information, visit https://about.att.com/pages/COVID-19.html.

(WiFi Access): Effective March 14, for 60 days, WiFi public access points are available for public use at no cost and with no contract required. Current AT&T customers will have no data caps during this time. To find an AT&T access location, please visit: https://www.att.com/support/article/wireless/KM1103818.


(Internet Essentials): Effective March 14, for 60 days, the Internet Essentials program, which normally costs $9.95 a month for qualifying low-income individuals who sign on as new customers, will be available at no cost. New customers will receive a self-installation kit. The application is available at https://www.internetessentials.com/covid19.

(WiFi Access): Effective March 14, for 60 days, WiFi public access points are available for public use at no cost and with no contract required. Current Comcast customers will have no data caps during this time. Data speeds are also being upgraded from 15/2Mbps to 25/3Mbps. To find a Comcast access location, please visit: https://www.xfinity.com/mobile/support/article/xfinity-mobile-wifi-hotspots.

Hotspot Connection Instructions: Once at a hotspot, select the ‘xfinitywifi’ network name in the list of available hotspots and then launch a browser. Xfinity Internet customers can sign in with their username and password, and they will be automatically connected at Xfinity WiFi hotspots in the future. Non-Xfinity Internet subscribers should visit the ‘Not an Xfinity Internet Customer’ section on the sign-in page to get started. Non-customers will be able to renew their complimentary sessions every two hours.

If you are prompted for a password or other login credentials, then you are attempting to access an Xfinity WiFi hotspot that is located in a home, not in a business or outdoor location. This hotspot is not part of the free Xfinity WiFi access program.


Starting on Tuesday, March 17, customers with international long distance calling plans will receive complimentary international calling rates from the U.S. to countries defined by the CDC as Level 3. 1Million Project students devices will have data plans increased  from 10GB to 20GB each month from now through June 30, 2020.

Starting on March 19, unlimited smartphone data to all current subscribers and increasing the data allowance to schools and students using their digital learning programs. Also, customers will receive an additional 20GB of mobile hotspot data per month for 60 days (a minimum of two bill cycles) at no extra cost.

The press release for Sprint is available at https://newsroom.sprint.com/covid-19-updates-sprint-responds.htm


ALL current T-Mobile and Metro by T-Mobile customers who have plans with data will have unlimited smartphone data for the next 60 days (excluding roaming).

T-Mobile is offering free international calling for ALL current T-Mobile and Metro by T-Mobile customers to Level 3 impacted countries.

The press release for T-Mobile is available at https://www.t-mobile.com/news/t-mobile-update-on-covid-19-response.

Verizon Wireless 

Through the FCC's Keep America Connected Pledge, they are waiving late fees and keep residential and small business customers connected if negatively impacted by the global crisis. 

The press release for Verizon Wireless is available at: https://www.verizon.com/about/news/update-verizon-serve-customers-covid-19.

* This is not intended to be a comprehensive list or serve as an endorsement, rather to provide access to information about connectivity. As these offers are provided by each company, they are subject to change at any time.

ZOOM - Video Conferencing

Zoom is Dominican's video conferencing solution. Click here for more information on using ZOOM


Article ID: 101208
Fri 3/13/20 1:21 PM
Fri 5/8/20 7:17 AM