DESCRIPTION
Under certain circumstances, individuals may require the need to proxy into myDU on behalf of a student or faculty member. All submitted requests will be routed to the Chief Information Officer or their designee for approval.
There is currently no charge to use this service, unless detailed in optional services. These costs may be associated to a departmental account.
ELIGIBILITY
The following communities are eligible to request this service:
- Part- and Full-Time Faculty
- Part- and Full-Time Students
AVAILABILITY
Account access for sponsored guests is available 24/7; however, time and date restrictions may be placed upon request.
SUPPORT
Contact the Support Center at (708) 524-6888, visit the Support Center at Lewis Hall 048 or browse to https://support.dom.edu to submit a case.
SERVICE LEVEL AGREEMENT (SLA)
The target delivery time for myDU Proxy Requests are within five (5) business days after all information has been submitted online and approved by the direct supervisor and Information Technology.