DESCRIPTION
Request a license upgrade for your Microsoft account.
PRICING
There is currently no charge to use this service, unless detailed in optional services. These costs may be associated to a departmental account.
ELIGIBILITY
The following communities are eligible to request this service:
- Part- and Full-Time Faculty
- Part- and Full-Time Staff
- All Students
AVAILABILITY
Account access for Microsoft License Upgrade Request is available 24/7; however, time and date restrictions may be placed upon request.
SUPPORT
Contact the Support Center at (708) 524-6888, visit the Support Center at Lewis Hall 048 or browse to https://support.dom.edu to submit a case.
SERVICE LEVEL AGREEMENT (SLA)
The target delivery time for Microsoft License Upgrade requests is within five (5) business days after all information has been submitted online and approved by the direct supervisor and Information Technology.