Before submitting a request, please familiarize yourself with our work process so that we're able to work with you in the most efficient and effective way. Project requests are prioritized by unit based upon workflow. To manage our heavy workload, we request that projects to be submitted a minimum of one month in advance. Our service level agreement is to respond to your request within 48 business hours. We will schedule an appointment for you with a project manager and designer, if needed, to initiate a project