Managing Tickets in TeamDynamix

Application changes (start term change, program change, reactivation/reinstatements) → Scott

Scholarship changes → Scott

Deposit issues → Scott

Reenrollment inquiries → Scott

Tickets from Collegis: Undergrad → Lisa ; Grad → Matt

Phone number/email changes: Undergrad → Lisa ; Grad → Matt

Deposit waivers (FY must be approved by Jason or Reuben ; TR approved by Sherry) → Lisa

Match Records → Matt

Transcripts: Undergrad → Lisa ; Grad → Matt

Event Request → Matt

Housing related tickets → David

Application Requirement Waivers: Undergrad → Lisa ; Grad → Matt

TEAS Scores, placement exams, etc. → Lisa

Withdrawals → Karis

Mailing Request → Karis

Source Format Imports → Karis

International documents upload → Karis