When an undergraduate deposited student withdraws before enrollment
Open Slate and Locate the Record
Go to the Application Tab and on the Decisions Section click on New Decision
The Code is Withdraw: Admit-Deposit
The Reason is:
Withdrawn after deposit (Not Refunded)
After May 1 (or the current Deposit Deadline)
Withdrawn after deposit (Refunded)
Prior to May 1
Must be confirmed by Vice President (Jason, FY or TR), Dean of Admission (Reuben, FY), or Director of Admission (Sherry, TR)
Confirmed Checkbox
Released Checkbox
Notification Checkbox
No Custom Letter Upload
Click Save
On the Dashboard the student is automatically opted out of Email
If the Deposit is Refunded and the Deposit was made through Slate, go to the Application Tab, under Activities Section click on New Activity
The Code is Payment
The Date is automatically populated
The Payment Type is Payment Refunded
Fill in the Payment Amount (equal to the Payment Received)
The Payment Account is Enrollment Deposit
If the Deposit was made via cash or check, then the Bursar (Javier Urbina) must issue the refund. He should be CC’ed (“Javier - Please refund Johnny’s (951111) deposit.”) when the ticket requesting the withdrawal is closed.
If they are registered for a Future SOAR the Reservation needs to be cancelled, go to the Application Tab, under Activities, Click on Registered SOAR, and then Click on Cancel Reservation
Go to Application Info Tab and Orientation and Registration Section
Any special programs
Where applicable, change “Offered Extended” or “Offer Accepted” to “Offer Declined.”
Where applicable, change “Waitlisted” to “Withdrawn before Decision.”
Go to the Timeline
Add Interaction
Subcode Withdrawn after Deposit
Subject is “Ticket ########”
Save
In the Ticket
Tell whomever requested the application withdraw detail what you did
The application has been withdrawn, deposit refunded, deregistered from SOAR
Advising, Bursar, Financial Aid, Housing, Title 9, Office of the Registrar, Stars Connect, gets a report in the morning with a report of Students who Withdrew the Day Before
When a Graduate student withdraws after Acceptance before enrollment
Go to the Application Tab and on the Decisions, Section click on New Decision
Subcode Withdrawn after Acceptance
Subject is "Ticket ########”
Note: Most Graduate Students Defer rather than withdraw completely
Inform whoever requested the application to withdraw the details what you did
The application has been withdrawn
If the applicant is registered for classes, copy Faye Herzog and request that the student be dropped from their {{FA25}} classes