How do I test or troubleshoot video in Adobe Connect?

Adobe Connect provides an online Connection Test for troubleshooting connection problems with your Adobe Connect Meeting. This utility tests the four key components for a successful meeting experience: 

  •  Flash Player version
  • Network connectivity to the Adobe Connect Server 
  • Available bandwidth 
  • Acrobat Connect Meeting Add-in version 

You can access this utility inside the meeting room by choosing Help > Troubleshooting. You can also access the test at the following URL:

https://admin.acrobat.com/common/help/en/support/meeting_test.htm. 

Details

Article ID: 45992
Created
Tue 1/9/18 11:39 AM
Modified
Fri 3/2/18 10:55 AM