Dominican University's Support Center is committed to assisting our community with technology-related needs. However, when it comes to personal devices, our support is limited due to liability concerns and resource constraints.
What We Can and Cannot Do
❌ Limitations
- Hardware Repairs: We cannot perform any physical repairs or modifications on personal devices. This includes issues with screens, keyboards, batteries, internal components, etc.
- Liability Risk: Attempting to fix hardware or deeply embedded software issues may result in further damage, for which Dominican cannot be held responsible.
✅ What We Can Help With
- Basic Troubleshooting: We can offer general guidance for software-related issues such as connectivity problems, basic settings, or account access.
- Recommendations: We can direct you to appropriate resources or repair services.
Recommended Repair Options
If your device has a hardware issue or needs professional servicing, we recommend visiting a local electronics repair provider such as:
Manufacturer Support Resources
For both hardware and software issues, your device’s manufacturer website is often the best place to start. These sites typically allow you to:
- Check your warranty status
- Download the latest drivers and updates
- Access support articles and live chat
Here are links to support pages for major brands:
While we’re happy to guide you through basic troubleshooting steps, we encourage users to seek professional assistance for more complex issues to avoid further complications.