Summary
Dominican University's Support Center is committed to assisting our community with technology-related needs. However, when it comes to personal devices, our support is limited due to liability concerns and resource constraints.
Body
Dominican University's Support Center is committed to assisting our community with technology-related needs. However, when it comes to personal devices, our support is limited due to liability concerns and resource constraints.
What We Can and Cannot Do
❌ Limitations
- Hardware Repairs: We cannot perform any physical repairs or modifications on personal devices. This includes issues with screens, keyboards, batteries, internal components, etc.
- Liability Risk: Attempting to fix hardware or deeply embedded software issues may result in further damage, for which Dominican cannot be held responsible.
✅ What We Can Help With
- Basic Troubleshooting: We can offer general guidance for software-related issues such as connectivity problems, basic settings, or account access.
- Recommendations: We can direct you to appropriate resources or repair services.
Recommended Repair Options
If your device has a hardware issue or needs professional servicing, we recommend visiting a local electronics repair provider such as:
Manufacturer Support Resources
For both hardware and software issues, your device’s manufacturer website is often the best place to start. These sites typically allow you to:
- Check your warranty status
- Download the latest drivers and updates
- Access support articles and live chat
Here are links to support pages for major brands:
While we’re happy to guide you through basic troubleshooting steps, we encourage users to seek professional assistance for more complex issues to avoid further complications.