DESCRIPTION
A separating employee or the employee’s manager may request a reasonable extension for email and/or voicemail accounts. Requests are not guaranteed and must be approved by the Chief Information Officer or their designee. All requests must be made at least five (5) business days prior to the employee’s last day of service.
ELIGIBILITY
The following communities are eligible to request this service:
- Part- and Full-Time Faculty
- Part- and Full-Time Staff
AVAILABILITY
Account access for sponsored guests is available 24/7; however, time and date restrictions may be placed upon request.
SUPPORT
Contact the Support Center at (708) 524-6888, visit the Support Center at Lewis Hall 048 or browse to https://support.dom.edu to submit a case.
SERVICE LEVEL AGREEMENT (SLA)
The target delivery time for Email and/or Voicemail Account Extension is within five (5) business days after all information has been submitted online and approved by the direct supervisor and Information Technology.