DESCRIPTION
Access to Jenzabar One is granted according to an individual's university responsibilities and the principle of least privilege. Requests will be reviewed by the Vice President for Information Technology/CIO and the appropriate Jenzabar Module Manager before access is provisioned by DU-IT.
PRICING
There is currently no charge to use this service, unless detailed in optional services. These costs may be associated to a departmental account.
ELIGIBILITY
The following communities are eligible to request this service:
- Part- and Full-Time Faculty
- Part- and Full-Time Staff
AVAILABILITY
Jenzabar Access is available 24/7.
SUPPORT
Contact the Support Center at (708) 524-6888, visit the Support Center at Lewis Hall 048 or browse to https://support.dom.edu to submit a case.
SERVICE LEVEL AGREEMENT (SLA)
The target delivery time for Jenzabar Access Requests is within five (5) business days after all information has been submitted online and approved by the direct supervisor and Information Technology.