When to Use Vendor vs. KB Articles for Canvas

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Canvas is updated on a regular schedule, with new releases occurring on the third Saturday of every month. Due to this frequent update cycle, we recommend relying on Instructure's official documentation whenever possible. These resources are maintained and updated in sync with each release and include:

These guides cover the vast majority of user questions and workflows. Our internal Knowledge Base articles are designed to highlight Dominican-specific processes that differ from standard Canvas or vendor procedures.

If you are unable to find the information you need in these resources, contact the Support Center or submit a request.