The Support Center provides technology assistance to Dominican University students, faculty, and staff. Support is available in person, by phone, or through Zoom.
Support Center Hours of Operation
The Support Center is located in Lewis Hall, Room 048.
- Monday–Thursday: 7:45 a.m.–7:00 p.m.
- Friday: 7:45 a.m.–5:00 p.m.
- Saturday: 9:00 a.m.–12:00 p.m.
- Sunday: Closed
Please Note: Hours of operation may vary during university holidays, breaks, and campus closures.
Beaks Hours of Operation
- Monday–Friday: 7:30 a.m.–5:00 p.m.
- Saturday: Closed
- Sunday: Closed
How to Contact the Support Center
There are several ways to connect with the Support Center for technology assistance.
📍 In Person
Visit the Support Center in Lewis Hall, Room 048 during our regular hours of operation.
📞 By Phone
Call the Support Center during our regular hours of operation for assistance.
Phone: (708) 524 -6888
🎫 Submit a Support Ticket
For technical assistance, you can submit a support ticket through the Support Center Portal.
Submit a Ticket: support.dom.edu
When submitting your request, please provide as much information as possible about the issue you are experiencing.
✉️ Email
You can also contact the Support Center by email at supportcenter@dom.edu.
When emailing, please include a description of the issue and any relevant information that may help us assist you.
💻 Live Support via Zoom
For remote assistance, you can connect with a Support Center technician through our live Zoom support room.
How to Join Live Support
- Go to the Information Technology | Dominican University webpage.
- Navigate to Popular Tasks.
- Select the blue Get Live Support Powered by Zoom button.
- When Zoom opens, select Launch Meeting.
- Select Join from Your Browser.
- Click the Microphone icon and select Allow when prompted to give Zoom permission to use your microphone.
- Enter your name and select the option to join the meeting.
- You will automatically be placed in the waiting room.
- Once a technician is available, you will be admitted to the main Zoom room for assistance.
Tip: Please remain in the waiting room after joining. A technician will admit you as soon as someone is available to assist you.