Audience: Faculty, Staff, and Students using GlobalProtect VPN
Effective Date: August 8, 2026
Current Version: 6.2.2
New Version: 6.2.8
Update Required: Yes
Forced Update: No
Overview
The GlobalProtect VPN client is being updated from version 6.2.2 to version 6.2.8. While this is not a forced update, all users are required to update their GlobalProtect client to remain on a supported version.
Users will receive a notification prompting them to download and install the update the next time they connect to GlobalProtect after the update becomes available.
How to Update GlobalProtect
Step 1: Download the Update
When the update is available, you will see a message indicating that a new version of GlobalProtect is ready to download.
Select Download to begin.
Step 2: Install the Update
Once the download completes, GlobalProtect will display a confirmation message.
Select Install to complete the upgrade.
Note: If you select Not Now, you will not be prompted again later and will need to skip to step three and select Check for Updates.
Step 3: Verify the Update
After installation is complete, you can verify the version by opening the GlobalProtect client and navigating to:
Settings → About
The version should display as:
GlobalProtect App Version: 6.2.8-431
Frequently Asked Questions
Will this update install automatically?
No. Users must initiate the installation by selecting Download and then Install when prompted.
Can I postpone the update?
Yes. The update is not forced, so you may select Not Now. However, the update is required and should be installed as soon as possible.
Do I need administrative rights?
Most Dominican University managed devices should complete the installation without additional action. If you receive an error or are unable to install the update, contact the Support Center.
How do I check my current version?
Open GlobalProtect and select:
Settings → About
The version number is displayed on the About page.
Support
If you experience any issues updating GlobalProtect, contact the Support Center:
- Email: supportcenter@dom.edu
- Call: 708-524-6888