On Saturday, February 13th, 2021, system maintenance for VPN will be performed from 6:00 AM – 8:00 AM. During this window, VPN connectivity will be unavailable while work is completed. No other systems will be impacted during this time.
Announcement for the new Zoom web conferencing service. Provides information to get started using teh service and where to go for assistance.
Universities and businesses nationwide, including Dominican University, are targeted with phishing e-mails in an attempt to trick users into downloading malicious software or into revealing their user names, passwords, or other personal information. In some instances, these e-mails may appear to come from the Support Center or another support group at Dominican University.
Universities and businesses nationwide, including Dominican University, are targeted with phishing e-mails in an attempt to trick users into downloading malicious software or into revealing their user names, passwords, or other personal information. In some instances, these e-mails may appear to come from the Support Center or another support group at Dominican University.
Friday, March 9 from 6:00 pm till 10:00 pm, replacement equipment is scheduled for installation. During this time, the voicemail system will be unavailable to access or record new voicemails.
Information Technology is reporting Microsoft had an Office 365 outage on 3/15/21. This outage affected OneDrive, TEAMS, Password Resets & Sign-in
Information Technology is reporting an integration issue with Turnitin. The issue has been reported to our vendor and they are actively working to resolve it.
This is an unplanned maintenance window and will begin this evening from 3/27/2018 11:00pm CST to 3/28/2018 1:00am CST.
Information Technology is aware of slow network performance and page load times for users at both the Main and Priory Campuses accessing resources off campus. We have identified the source of the issue and are actively working to remediate the slow performance. Further updates for this service problem will be provided on this page.
Information Technology is reporting that there is an issue with our voicemail system. Currently, callers cannot leave voicemails.
Beginning at 10:15am, Information Technology is aware of a network service outage that impacts access to the Jenzabar EX and Izenda systems. We are taking corrective action immediately and anticipate a return to service within the next 30 minutes. MyDU course registration and all activities through MyDU remain available.
Information Technology is aware of an issue with the phone system not allowing outbound calling. Our vendor is activy working on a solution to the issue. Further updates will be provided on this page.
Universities and businesses nationwide, including Dominican University, are targeted with phishing e-mails in an attempt to trick users into downloading malicious software or into revealing their user names, passwords, or other personal information. In some instances, these e-mails may appear to come from the Support Center or another support group at Dominican University.
Information Technology is aware of a Single Sign On issue affecting MyDU on the recent release of Google Chrome version 90.
The IRS recently posted an alert about an email phishing scam targeting educational institutions, including students and staff of institutions that have an ".edu" email address.
The emails look legitimate and are branded with the IRS logo with various subject lines like: "Tax Refund Payment" or "Recalculation of your tax refund payment." They ask individuals to click a link and submit a form to claim their refunds.
Information Technology is aware of voicemail not working on the main campus.
Universities and businesses nationwide, including Dominican University, are targeted with phishing e-mails in an attempt to trick users into downloading malicious software or into revealing their user names, passwords, or other personal information. In some instances, these e-mails may appear to come from the Support Center or another support group at Dominican University.
Information Technology is aware of an issue with the phone system not allowing outbound calling. Our vendor is aware of the issue and is actively working on a solution.
Information Technology is reporting that we are currently experiencing a campus-to-campus calling issue.
Universities and businesses nationwide, including Dominican University, are targeted with phishing e-mails in an attempt to trick users into downloading malicious software or into revealing their user names, passwords, or other personal information. In some instances, these e-mails may appear to come from the Support Center or another support group at Dominican University.
Information Technology is giving notice of maintenance that will be performed to our internet between the dates of July 10th and July 14th.
Information Technology is providing advanced notice of network maintenance scheduled between the dates of July 17th and July 20th.
Outbound calling has been restored and all phone calling operations returned to normal.
Universities and businesses nationwide, including Dominican University, are targeted with phishing e-mails in an attempt to trick users into downloading malicious software or into revealing their user names, passwords, or other personal information. In some instances, these e-mails may appear to come from the Support Center or another support group at Dominican University.
Information Technology is providing notice of network maintenance to be performed between the dates of August 17th and August 23rd. Internet access and network connectivity may be intermittent in the locations listed.
Universities and businesses nationwide, including Dominican University, are targeted with phishing e-mails in an attempt to trick users into downloading malicious software or into revealing their user names, passwords, or other personal information. In some instances, these e-mails may appear to come from the Support Center or another support group at Dominican University.
Information Technology was made aware of a global Canvas outage on 8/28/18 that began at 6:46pm and was resolved by 7:03pm.
Information Technology is aware of MyDU not loading a webpage. We are currently working with our vendor to resolve the issue. Further updates will be provided on this page.
Information Technology is aware of phone trouble that is primarily affecting Campus-to-campus calling. 4-digit dialing between campuses is currently unavailable and our vendor is actively working to resolve the issue. Our vendor estimates phone service to be restored by approximately 11:30 AM.
Information Technology is reporting that the Turnitin service was experiencing intermittent issues caused by a service disruption. The Issue occurred between 12:13pm and 2:15pm and has been resolved.
Information Technology is giving notice of a planned voicemail outage on August 30th.
Users may have experienced issues with logging in, uploading, and submitting papers to Turnitin today. This was due to a software bug, which has been resolved by the vendor.
We have resolved the file server issue. At this time all network drive access is restored and accessible as normal. If you are now unable to access your network drives, you may need to restart your computer.
Thank you for your patience as this was resolved and if you have other questions, please reach out to supportcenter@dom.edu so we may assist.
Information Technology is providing advanced notice of network maintenance scheduled on Thursday October 4th and Friday October 5th.
Universities and businesses nationwide, including Dominican University, are targeted with phishing e-mails in an attempt to trick users into downloading malicious software or into revealing their user names, passwords, or other personal information. In some instances, these e-mails may appear to come from the Support Center or another support group at Dominican University.
DU IT routinely updates digital certificates as they expire. Digital certificates are used to secure data transmissions. This Thursday, November 11th, a new certificate will be applied to the Wi-Fi networks. If you use 'DU Wireless' and/or 'DU Resident' your wireless device may prompt you to verify the new certificate. Below are some details to assist you in this process.
Information Technology is aware of an issue with the phone system not allowing outbound calling. Our vendor is actively working on a solution to the issue. Further updates will be provided on this page.
The Support Center will be closed during the winter break holiday.
This July Hoonuit will be replaced by LinkedIn Learning, formerly Lynda.com
Information on new workflow for digital registration, add/drop and prerequisite form process.