Services A-Z (86)

The parking ticket appeal form is used to notify Campus Safety of a disagreement with the issuance of a ticket.

Place an inquiry for your equipment needs. The Equipment Loan Program is intended for educational use only to aid in projects, presentations and the delivery of academic material.

This service is used to request a Dominican University locker

Report a Canvas related issue.

Report an issue with equipment in a classroom.

Report an issue with using a desktop computer.

Report an issue with a DU Issued Mobile Phone

Report laptop computer related issues.

Report an issue with a Microsoft Surface.

Report an issue with connecting to our wired or wireless network.

Report a Panopto related issue.

Report an issue with applying for a parking permit.  

All other parking permit related issues should be reported to Campus Safety here: https://support.dom.edu/TDClient/Requests/Servi...

Report a printing or scanning related issue

Report an issue with using Skype for Business.

Report software related issues

Report an issue with using a tablet device.

Report an issue with a university telephone or voicemail system.

Report an issue with the university television service.

Report any Zoom video conferencing related issues.

Report an issue with the adobe connect video conferencing system.

Report an issue with a Dominican email account ending in @dom.edu or @my.dom.edu

Report an issue with an Enplug device.

Report an issue with a Dominican login account or access associated to a Dominican login account.

Report an Issue with equipment loaned out from the equipment loan program or report a late return.

Report an Office 365 related issue.

Dominican University classrooms have built-in technology, however if you are in need of equipment beyond what is installed, other equipment can be provided by placing a classroom equipment request.

Submit a request for a non-Dominican employee to be added to the Jenzabar system

Request a Parking Permit for the semester or the year.

Request a printing account be created for a Department, Committee or Student Organization

Request a refund for a print job or printing funds that were not added from the print kiosk

Sponsored guest accounts provide access to network resources, or application-level access for associates, consultants, contractors, or guests of Dominican University. Account or access requests require a University sponsor (head of business unit, department, faculty, administration, etc.) and granted for persons for official university business.

Temporary Guest Parking Pass are available to drivers with a valid permit to use an alternate vehicle when their vehicle is unavailable in order to park on Dominican University property.  They are also available for visitors to use when there is no parking available in the Visitors Circle or they are on campus for more than two hours. Please allow 24 hours after placing a support ticket request to receive electronic temporary parking permits.

Only Dominican University staff or faculty may reserve vehicles. University vehicles are available for official Dominican University business including class outings, athletic team transportation and university-recognized organization outings

Access request to a departmental file/drive.

For faculty, staff, and students that are experiencing issues receiving their welcome email credentials.

Submit a request to add a user to a department or organization printing account

Dominican University provides equipment delivery services and equipment loan to support Events and Meetings. Equipment for an Event or Meeting can be provided by placing an Event/Meeting equipment request.

Submit a request to Campus Safety for fixing or resolving an issue with a service. Our service level agreement is to respond to your request within 48 business hours and close all requests within 5 business days - though we strive to close cases quicker than this timeline.

Submit a carpentry related request

Submit a support request related to clocks on campus

Submit a request to add, edit or remove content on www.dom.edu.

Request access to Dom.edu to maintain a web page.

Submit a door related support request

Submit an electrical related request

Submit an elevator related request

Request new equipment replacements or equipment replacements.

Request to have equipment removed from an office or classroom.

Submit an extermination related request.

Submit a housekeeping related request

Submit a HVAC related request

Submit a request to Support Services for fixing or resolving an issue with a service. Our service level agreement is to respond to your request within 48 business hours and close all requests within 5 business days - though we strive to close cases quicker than this timeline.

Submit an installation related request

Once a request is submitted with all the required fields completed, please allow up to 10 business days for processing and verification. In some cases training may be required before access is granted.

Access request for the Jenzabar information system including EX, MyDU & Izenda.

Report a Jenzabar related issue.

Submit a kitchen appliance related request

Submit a lighting related request

Submit a request to the Office of Marketing and Communications for fixing or resolving an issue with a service. Our service level agreement is to respond to your request within 48 business hours. We will schedule an appointment for you with a project manager and designer, if needed, to initiate a project.

Submit a move or delivery related request

To enable a wired port, complete the network port activation request.

Request No Ticketing on campus.

Submit an office furniture related request

Submit a painting related request

Submit a request to Physical Plant for fixing or resolving an issue with a service. Our service level agreement is to respond to your request within 48 business hours and close all requests within 5 business days - though we strive to close cases quicker than this timeline.

Submit a request to Physical Plant for an uncategorized work order. Our service level agreement is to respond to your request within 48 business hours and close all requests within 5 business days - though we strive to close cases quicker than this timeline.

Submit a plumbing related request

Report an issue with a server or file storage.

Submit a lock related request

Request to take a Dominican owned desktop computer off-campus.

Information Technology offers a wide variety of training on equipment and software.

VPN (Virtual Private Network) requests for connecting to Dominican's services from off-campus.

Submit a window related request

Submit a completed Event Request Form, or request edits to an existing Salesforce event setup.

MyAccount, is Dominican Universities self-service password reset tool. MyAccount provides self-service access to reset and unlock your password, even after password expiration.

Dominican University makes no warranties, service, or security guarantees with respect to the
University’s Network and Internet service, and it specifically assumes no responsibilities for any data or
communications the below signee transmits while connected to the Dominican University network.

All Dominican University associates, consultants, contractors, and guests must be read and agree to the terms of the Information Technology Confidentiality and Non-Disclosure Agreement and DU IT policies.

A Short-Term Login is used to access University workstations and applications such as Microsoft Word, PowerPoint or Excel. A Short-Term Login account is meant to be used for visitors of the University who are attending/participating in an event or meeting.

Submit a request/report an issue related to the live chat on www.dom.edu.

Report issues or request support with a www.dom.edu web page.