Recent Articles

VPN with 2-Factor Authentication Information

The Dominican University VPN (virtual private network) allows faculty and staff to securely access our intranet while off campus. Instructions provided to setup and log in.

Remote Desktop: How to Save Files on Mac

How to save files on your mac within Remote Desktop.

Printing FAQ's

Find answers to all frequently asked printing questions including answers regarding printing funds, printing locations, and mobility print.

Updates About the Coronavirus (Covid-19) and Technology Use

Dominican Network Account FAQ

How Do I Install Zoom for Windows on My Personal Computer?

How Do I Install Zoom for Windows on a DU-Issued Computer?

How Do I Install and Use the Zoom Add-In for Office (O365, 2013, 2016)

This article provides information on how to install and use the Zoom Scheduler for Outlook. This tool allows the user to schedule video and audio conferences from with Outlook.

How Do I Install Zoom for Mac on My Personally-Owned or DU-Issued Macintosh Computer?

Policy for the Acquisition, Use, and Reimbursement of Cellular Devices

This policy establishes procedures for the procurement, use, and reimbursement as well as the occasional, incidental or emergency personal use of University mobile devices. This policy also establishes procedures for reimbursement for business use of personal cell phones. The University recognizes that certain job functions require that an employee be accessible when away from the office or during times outside scheduled working hours. For this reason, the University may provide mobile devices

Purchasing Discount Information

Password Protection on Zoom Recordings

Process on how to check if your recordings on Zoom are password protected or not.

09/05/18 - Notice of Infrastructure Maintenance Windows (Resolved)

08/30/19 - Notice of Voicemail Outage (Resolved)

Information Technology is giving notice of a planned voicemail outage on August 30th.

04/02/18 - Network Slowness and Page Access Times (Resolved)

Information Technology is aware of slow network performance and page load times for users at both the Main and Priory Campuses accessing resources off campus. We have identified the source of the issue and are actively working to remediate the slow performance. Further updates for this service problem will be provided on this page.

02/19/19 - Phishing Email Alert (Resolved)

Universities and businesses nationwide, including Dominican University, are targeted with phishing e-mails in an attempt to trick users into downloading malicious software or into revealing their user names, passwords, or other personal information. In some instances, these e-mails may appear to come from the Support Center or another support group at Dominican University.

About Astra

Astra is Dominican's online facilities request application.

How do I access my N:/ drive from off-campus using Windows?

How to Change the Default Browser on Mac

How to change Safari as your default browser on Mac.

How to Download Mozilla Firefox on Mac

Instructions on how to download Mozilla Firefox on Mac.

What type of device can I use Lockdown Browser on?

VPN Information [Mac] (VPN permissions granted pre March 2020)

The Dominican University VPN (virtual private network) allows faculty and staff to securely access our intranet while off campus.

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