How to Reset My Password Using MyAccount

Summary

Forgot your password or need to change your password?

Body

If you received this message click here. Otherwise, proceed to the password Reset section below.

Password Reset

To reset a Dominican Network account password, visit Password Manager and click Forgot-Reset my Password. 

Step 1: Input your Dominican Network Username or email address.Then verify you are not a robot by completing the CAPTCHA Security Verification.

Step 2: Select a contact method for verification.

Option 1: Email or phone as your form of contact for the verification process.

Option 2: Send a notification to the Microsoft Authenticator app on the user's mobile device

Option 3: Enter a code from the Microsoft Authenticator app

Step 3: Enter the verification code sent to you.

  • If you chose option 1, an email will be sent by Dominican automatically to either the external email or the phone number that is linked with the Dominican account. 
  • If you chose option 2, a 2-digit number will appear on screen. Open the Authenticator app on your mobile device and enter the number you see when prompted.

  • If you chose option 3, navigate to the Dominican University authenticator entry in the Authenticator app on your mobile device. Enter the six digit one-time password code shown.

Step 4: Type in your new password. Passwords must follow the below requirements:

  • Must be at least 16 characters;
  • Must not be a single dictionary word (ex. Advantageousness)
  • Must not contain your DU Net ID; and
  • Must not be a password you have used within the last 10 password changes.

Details

Details

Article ID: 95598
Created
Fri 1/10/20 10:32 AM
Modified
Fri 10/9/26 12:20 PM