Can Multiple Attachments be Added to a Case?

Summary

Yes, multiple attachments can be added to a case. See article for instructions.

Body

ANSWER

Yes, multiple attachments can be added to a case.

To attach multiple files:

  1. All files must be in one location or folder
  2. Click on the Browsebutton under Attachment
  3. Navigate to the location where your files are stored
  4. Press and hold the CTRL key until all desired files are selected
  5. Click the Open button

 

 

Details

Details

Article ID: 69157
Created
Tue 12/18/18 10:52 AM
Modified
Wed 12/19/18 10:53 AM