Call Forwarding - Microsoft Teams

Summary

You can forward calls to another number or Teams member, or ring another number at the same time as your work number.

Body

You can forward calls to another number or Teams member, or ring another number at the same time as your work number.

 

Set up call forwarding

Note: Call forwarding is only available in one-on-one calls.

To start forwarding your calls, select Settings and more Select to see more options next to your profile picture at the top of Teams. Then select Settings > Calls Call tab icon.

Under Call handling and forwarding, select the toggle to choose how all call forwarding should be handled, or set up different responses for different scenarios. You can choose to have calls forwarded to voicemail, to a new number or specific contact, a call group, or your delegates.

call forwarding options  

Tip: Learn how to set up a delegate and forward your calls to other people or groups. 

Note: If you don't see any options for call forwarding in your settings, it's likely that you don't have an Enterprise Voice or Business Voice license. Also note that it can take up to 24 hours for changes in licenses to take effect. 

Details

Details

Article ID: 164176
Created
Tue 10/1/24 5:55 PM
Modified
Tue 10/1/24 6:15 PM