Review Your Call History and Voicemail - Microsoft Teams

Summary

Review your call history and voicemail

Body

Review your call history

Locate your call history in the center of the calls experience. There you'll see a list of past calls, including missed calls.

Go to Calls Calls button > History. From any call in the list, select More actions More options button > Call back Calls button to begin a call automatically. 

You can also chat with that contact, add them to speed dial, and add them to your contacts — all from the More actions More options button menu.

Teams-History screen-general

Access your voicemail

Your voicemail is a familiar tool for getting the most out of your calling experience in Teams. To access your voicemail, go to Calls Calls button > History and then select Voicemail.

Teams-Voicemail-main

Call someone back by hovering over a voicemail and selecting Call Calls button or by selecting More actions Select to see more options and choosing Call back Calls button.

When you select a voicemail, you can review and access details and other information—all on the right side of Teams. 

Teams-Voicemail-Details screen

From here, you can:

  • Listen to your voicemails by using the playback controls at the bottom.

  • Review your voicemail summaries and transcripts (if available). 

  • Call someone back by using the call controls under the contact details at the top.

  • Customize voicemail settings (such as recording a greeting and specifying call answering rules). 

Details

Details

Article ID: 164175
Created
Tue 10/1/24 5:50 PM
Modified
Tue 10/1/24 6:28 PM