My Recently Visited Services

This service is used to report issues with Open Athens. Open Athens is the system that is used to authenticate to Library systems such as the Library database, Research Guides, Interlibrary Loan, etc.


Access request for the Jenzabar information system. Including MyDU and Izenda.


Request to have equipment removed from an office or classroom.


Submit a request for any service not found above.


Request or Report any issues not listed in our service list.


MyAccount, is Dominican Universities self-service password reset tool. MyAccount provides self-service access to reset and unlock your password, even after password expiration.


Upload the notification letters for Academic Notice and/or Removals at the end of each term.


Dominican University makes no warranties, service, or security guarantees with respect to the
University’s Network and Internet service, and it specifically assumes no responsibilities for any data or
communications the below signee transmits while connected to the Dominican University network.


Request the creation or revision of a knowledge base article (KBA).


To enable a wired port, complete the network port activation request.


Submit a request to Physical Plant for an uncategorized work order. Our service level agreement is to respond to your request within 48 business hours and close all requests within 5 business days - though we strive to close cases quicker than this timeline.


Report a printing or scanning related issue


For faculty, staff, and students that are experiencing issues receiving their welcome email credentials.


Request Teams Calling Support or Service


Use the secure transfer link to upload MTI, ConnectingLink, and Dual Credit enrollment.


Once a request is submitted with all the required fields completed, please allow up to 10 business days for processing and verification. In some cases training may be required before access is granted.


All Dominican University associates, consultants, contractors, and guests must be read and agree to the terms of the Information Technology Confidentiality and Non-Disclosure Agreement and DU IT policies.


Complete this form to request a new LTI integration and lists the external tools currently integrated with Canvas. All external tools are subject to a vendor risk assessment and accessibility review prior to integration.