Popular Services

Submit a request for any service not found above.


MyAccount, is Dominican Universities self-service password reset tool. MyAccount provides self-service access to reset and unlock your password, even after password expiration.


Sponsored guest accounts provide access to network resources, or application-level access for associates, consultants, contractors, or guests of Dominican University. Account or access requests require a University sponsor (head of business unit, department, faculty, administration, etc.) and granted for persons for official university business.


It's Your Official Campus ID Card

Dominican University issues each student, employee and affiliated guest an identification card that includes their name and image, referred to as a Star Card. The Star Card serves an identification card; an electronic key card controlling access to residence halls and other buildings, the Library, facilities, and staff office buildings; and DU Dollars which can be used to purchase goods and services at select locations on campus.

Convenient: For dining and a growing list of other services on campus.
Fast: With exact change every time, the Star Card is even faster than cash or credit!
Safe: Was your Star Card lost or stolen? No problem! Use the website and notify us. Stop by the Support Center and we'll issue you a new card.


International access requests are for connecting to or using Dominican's services from out of the country. Examples of International access are needing to use VPN or make calls from a University Cell Phone outside of the U.S.


Enter a Departmental Charge Back from Information Technology.


Submit a request to Physical Plant for an uncategorized work order. Our service level agreement is to respond to your request within 48 business hours and close all requests within 5 business days - though we strive to close cases quicker than this timeline.


Submit a door related support request


Request new equipment replacements or equipment replacements.


Separation requests for users that will no longer be employed by the University. The users Dominican network account will be deactivated, their Outlook email account will be removed and the online directory will be updated.


Access request for the Jenzabar information system including EX, MyDU & Izenda.


Submit a plumbing related request


Submit a Custodial Services related request


Event Reports are to be submitted for all In person or online events.


Temporary Parking Passes are available to visitors to use when there is no parking available in the Visitors Circle or they are on campus greater than two hours. One Day Passes are issued by the Welcome and Information Desk. Multiday passes are issued for Dominican students, faculty, staff, university partners or guests through Campus Safety at Dispatch, 1st Floor Parking Garage


Request the creation or revision of a knowledge base article (KBA).


Place an inquiry for your equipment needs. The Equipment Loan Program is intended for educational use only to aid in projects, presentations and the delivery of academic material.


Dominican University provides equipment delivery services and equipment loan to support Events and Meetings. Equipment for an Event or Meeting can be provided by placing an Event/Meeting equipment request.


Report an issue with connecting to our wired or wireless network.


Request to have equipment removed from an office or classroom.


Report an issue with equipment in a classroom.


Report a printing or scanning related issue