03/27/18 - Assignments not Integrating with Turnitin (Resolved)

Information Technology is reporting an integration issue with Turnitin. The issue has been reported to our vendor and they are actively working to resolve it. If you have further questions regarding this issue  please contact the Support Center at (708) 524-6888, follow us @DUITSupport or by email to supportcenter@dom.edu.

March 27, 2018 10:20am

Information Technology is reporting that the integration issue that affected our Turnitin service within Canvas has been resolved. Submissions made after March 26 at 12:00 noon should now return Similarity Reports through Canvas. According to our vendors, the issue was first reported on March 20, 2018, but an exact timeframe for when the problem began was not possible to identify. The Canvas team is working to resubmit papers that failed prior to March 26.

Turnitin apologizes for the frustration and confusion that this issue has caused its customers. If you have further questions regarding this issue please contact the Support Center at (708) 524-6888, follow us @DUITSupport or by email to supportcenter@dom.edu.

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Article ID: 50959
Created
Mon 3/26/18 10:32 AM
Modified
Tue 4/7/20 5:14 PM